Neoflam America is looking for talented individuals to join our company.

STARTING PAY $21.00/hr

Position: Sales Operation Assitant (On-Site Full-Time Position)

Job Summary

We are urgently seeking professionals for a great opportunity at an entry level position that will provide great experience in the wholesale industry. The Sales Operation Assistant will be tasked to help assist/support our Sales and Operations department with a variety of tasks and duties and will mainly report to the Sales and Operations Manager. A detailed list of descriptions is listed below.

Responsibilities:

• Order Management: Carefully review and process customer purchase orders to ensure accuracy and compliance with company policies. This role involves verifying order details, pricing, and delivery timelines to facilitate smooth sales transactions.
• ERP Proficiency: Utilize our Enterprise Resource Planning (ERP) software, NetSuite, to effectively manage and track sales and operational data. Responsibilities include order entry and management, inventory tracking, and ensuring a seamless flow of information across departments.
• Shipping Labels: Print and organize shipping labels for corresponding shipments/orders. Able to schedule Warehouse Team to prepare the shipment in an efficient manner.
• Shipping Coordination: Prepare all necessary shipping documents for outbound logistics. This task requires a keen eye for detail and an understanding of shipping protocols to ensure that goods are dispatched and received on schedule.
• Shipment Tracking and Reporting: Monitor the progress of shipments and maintain an up-to-date master list of all deliveries. This involves liaising with carriers and logistics providers to promptly address any issues during transit, ensuring all parties are informed of the shipment status, and updating internal teams accordingly.
• Develop and Maintain Customer Clientele: Develop and maintain relationships with potential and existing accounts.
• Product Knowledge: Apply knowledge of the products and their features to meet the needs of each customer while being able to answer any questions or inquiries from clients concerning the product.

Qualifications:

• Work Authorization: Candidates must be authorized and eligible to work in the U.S., ensuring compliance with employment laws and regulations.
• Educational Background: A High School Diploma or G.E.D. is required, establishing a foundational level of education for the role.
• Communication Skills: Exceptional written and verbal communication skills are essential, enabling effective interaction with team members, clients, and partners. Bilingual in Korean is a plus.
• Organizational Abilities: Strong organizational skills are crucial, with the capacity to prioritize and manage multiple tasks simultaneously to meet deadlines and objectives.
• Detail-Oriented and Problem-Solving: A sharp attention to detail and robust problem-solving skills are required, facilitating the identification and resolution of issues to maintain operational excellence.
• Proficiency with Excel and Google Docs is preferred, but not required.

Benefits:

• Medical, Dental, and Vision insurance coverage
• Paid sick days & holidays
• Paid vacation
• Office snacks and drinks provided

Highel Inc. dba Neoflam America is the North American branch of Neoflam. It is a wholesale company that exports to over 70 countries worldwide with over 200 global buyers. It is in the forefront of kitchenware and produces over 12 million cookware per year.

Neoflam for healthy and happy life

- Value your Healthy Life -

Our aim is to ignite a passion for healthy living in every home, to support and contribute to the growing awareness of the need for a sustainable, non-toxic cooking future. We achieve this by combining cutting-edge concepts, technologies and materials to create the most innovative, healthy, colorful kitchenware and cookware in the world market today.

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Laguna Hills, CA 92653 (Required)

Work Location: In person